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Accessibility & Accommodation

Accessibility & Accommodation

We aim to create library spaces that are welcoming, accessible and reflective of the community we serve.

We are committed to the independence and integration of persons with
disabilities and all who live, learn, work, plan, and invest in our community. If you’d like more information, you can read our Accessibility Policy.

The Caledon Public Library provides access to the Centre for Equitable Library Access (CELA) for people who have difficulty reading print due to a visual, physical or learning disability (as defined in Section 32.1 of the Canadian Copyright Act).

CELA’s collection includes French and English fiction and non-fiction materials for all ages, as well as DAISY titles, newspapers, braille and described video. Registered CELA members can access materials in the CELA collection by pre-paid mail delivery service or by online download. Members may also have access to Bookshare, a large collection of downloadable materials. To register for CELA, you must have a valid Caledon Public Library card.

For information about CELA services, see 

To find out more or to register for this service, please contact 905-857-1400 x244 or or register online at

Building Features:

  • Caledon Public Library has six (6) branches, all wheelchair accessible.
  • Accessible workstations at all branches
  • Both two storey branches, Albion Bolton and Caledon Village, have passenger elevators
  • Book drops are available at all branches, all at accessible heights
  • Clearances between shelves and tables accommodate wheelchair/scooter access
  • Wheelchairs are available at Alton and the Margaret Dunn Valleywood branches
  • Accessibility kits are available at 5 branches (Alton, Albion Bolton, Caledon Village, Inglewood and Margaret Dunn Valleywood)

Vision Enhancements

  • Downloadable eAudiobooks
  • Downloadable eBooks; settings can be adjusted for text size
  • Large Print books
  • DAISY readers

Hearing Enhancements

  • Many of our on-line resources offer text to speech including EBSCO Canadian Points of View, Tumblebooks and TumbleCloud
  • DVDs with sub-title option
  • Video Relay Service (VRS) installed on all accessible stations that allows patrons to make phone calls that are interpreted using sign language.  This new service was just launched by the government in Canada and is a basic telecommunications service that enables people with hearing or speech disabilities who use sign language to communicate with voice telephone users. The sign language user connects to a Video Relay Service operator using Internet-based videoconferencing. The operator then places a voice telephone call to the other party and relays the conversation from sign language to voice and vice-versa.  Patrons interested in using the service will have to create an account with VRS Canada (creating a user ID and password) before they are able to use it.  For more information you can access their website

Technology Features

Accessibility Awareness Training

All Caledon Public Library staff and volunteers are required to complete the Accessibility Awareness Training pursuant to the Accessibility for Ontarians with Disabilities Act, 2005.  The purpose of the AODA is to ensure people with disabilities receive the same level of customer service as everyone else.  The intent is to make Ontario fully accessible for all people by 2025.

Click here for Accessibility Training for Program & Service Providers

Accessibility @ the Town of Caledon

Information pertaining to Accessibility in the Town of Caledon is available on the Town’s website.

Town of Caledon – Accessibility – Corporate Policy

Town of Caledon – Accessible Customer Service – Corporate Procedure