Mission, vision & values
Supporting a growing community across 700 square kilometers, we offer services, collections and programs in our seven branches. Located in small villages as well as urban centres, these hubs serve as the cornerstones of the community, connecting people to information and each other. With an ever expanding number of digital tools, we provide access to downloadable eBooks and streaming movies and music. Whether connecting, collaborating or creating in our spaces or discovering and getting inspired from the comfort of home, all is possible – and free – with your library card.
Our Vision for the Future
Caledon Public Library is a vital service and vibrant community space.
Our Mission
Caledon Public Library is a hub for discovery, innovation and inspiration. We nurture connections, collaboration and creativity.
Our Core Beliefs
Service Excellence
We understand that every decision we make affects how people experience the library. We support staff as they introduce new services and lead change and are committed to making improvements to serve you better.
Customer Service Promise
Caledon Public Library values each and every customer. Our goal is to deliver an exceptional experience.
We will:
-
- always be welcoming, respectful and approachable
- work as an efficient and informed team to provide the best sources of information
- to be attentive, listen and do our best to communicate effectively
Lifelong Learning and Literacy
We recognize the importance of literacy and know that the desire to learn and grow is lifelong. We provide the tools to help you achieve your many goals.
Innovation, Intellectual Freedom and Creativity
We encourage intellectual and artistic curiosity and support your right to both seek and receive information from all points of view without restriction.
Community and Partnership
We value team work, partnerships and shared successes. We are committed to a strong and growing Caledon.
Diversity and Equity
We appreciate your individual needs, experiences and cultures and provide fair and respectful access to all.
Integrity and Accountability
We respect the need for fiscal and environmental sustainability. We are committed to informed planning and responsible stewardship.
